Privacy Policy

Effective Date: 01/01/2025

DNA Holiday (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you use our website or services, we may collect the following personal information:

• Name

• Contact information (email address, phone number, mailing address)

• Payment details (credit/debit card information, billing address)

• Travel preferences and itinerary details

• Passport and visa information (if applicable)

b. Non-Personal Information

We may also collect non-personal information automatically, such as:

• IP address

• Browser type and version

• Device information

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• To process bookings and reservations

• To communicate with you regarding your inquiries and bookings

• To provide personalized travel recommendations

• To process payments and refunds

• To comply with legal and regulatory requirements

• To improve our website and services

• For marketing and promotional purposes, with your consent

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Trusted third-party service providers (e.g., airlines, hotels, and payment processors) for booking and payment purposes

• Government authorities or agencies when required by law

• Analytics providers to improve our website’s performance

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic

• Deliver targeted advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure servers.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

7. Your Rights

You have the right to:

• Access and update your personal information

• Request the deletion of your personal data

• Withdraw consent for marketing communications

• Lodge a complaint with a data protection authority if you believe your privacy rights have been violated

To exercise your rights, please contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

 Cancellation Policy

The refund will be in the same currency used in the payment and at no interest. The company does not assume responsibility for the difference the local currency value due to fluctuation of exchange rates. Processing of cancellation must be done by formally writing to the Company. The request will be acted on in a working day except Sat/Sun and national holidays.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

DNA Holiday
Email: dnaholidayspune@gmail.com
Phone: dnaholidayspune
Address: 108, Venkatesh Prasad, Near Inorbit, Wadgonsheri, Pune – 411014

Thank you for trusting DNA Holiday with your travel plans. Your privacy is our priority.